Legal

Privacy Policy

Last updated: April 2025

1. Who We Are

Klinik Subha (operated by Jash Pillay Medresources Sdn Bhd) is a primary healthcare clinic with branches in Beaufort and Membakut, Sabah, Malaysia. We are committed to protecting the privacy of our patients and website visitors in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Information We Collect

We may collect the following personal information:

  • Name, date of birth, and identification number (for patient registration)
  • Contact details - phone number and address
  • Medical history and clinical notes (for treatment purposes only)
  • Messages sent to us via WhatsApp or other communication channels

This website itself does not collect any personal data through forms or cookies beyond standard web server logs.

3. How We Use Your Information

Your personal information is used solely for:

  • Providing medical consultation, treatment, and follow-up care
  • Scheduling and managing appointments
  • Communicating with you regarding your health and our services
  • Complying with legal and regulatory obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. How We Protect Your Data

Patient records are stored securely within our clinic management system. Physical records are kept in restricted-access areas. Our staff are bound by professional confidentiality obligations.

5. Third-Party Services

This website uses Google Maps embeds to display our clinic locations. By viewing these maps, you may be subject to Google's Privacy Policy. We also link to WhatsApp for appointment bookings - messages sent via WhatsApp are subject to Meta's privacy terms.

6. Your Rights

Under the PDPA 2010, you have the right to access, correct, or request deletion of your personal data held by us. To make a request, please contact us directly at either of our branches.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated date.

8. Contact Us

If you have any questions about this privacy policy, please contact us:

Klinik Subha Beaufort - 087-212 157 / 016-223 5212

Klinik Subha Membakut - 087-887 788 / 016-298 5212

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